Terms & Conditions

Last updated: 17 October 2026

Welcome to MY COCOON.

These Terms & Conditions govern your use of this website and its content. Please read them carefully. By accessing or using this website, you agree to these terms, subject to your rights under applicable law.

1. About MY COCOON

MY COCOON is a UK-based specialist divorce, separation and relationship coaching practice.

We provide professional coaching and educational support in areas including relationship decision-making, separation planning, divorce, emotional recovery, personal development, family dynamics, identity rebuilding and navigating new relationship chapters.

Our activities may also include workshops, educational programmes, professional collaborations, publications and resources relating to relationships, emotional wellbeing and personal development.

For enquiries, please contact:

hello@mycocoon.london

2. Purpose of This Website

This website provides information about MY COCOON, our approach, services, professional activities and educational resources.

Its content is intended for general information, education and personal development.

Nothing on this website constitutes an offer or guarantee of professional services. Any coaching engagement is subject to mutual agreement, availability and any applicable client agreement.

We aim to ensure that the information presented is accurate, relevant and up to date. However, we cannot guarantee that all content will remain complete or current at all times.

3. Nature and Scope of Our Services

MY COCOON provides specialist coaching, practical guidance, emotional support and educational resources.

Our approach may draw upon coaching methodologies, therapeutic training, emotional regulation techniques and other evidence-informed practices, as appropriate.

Coaching is a collaborative process intended to help individuals develop clarity, strengthen personal agency, explore options and make informed decisions.

Coaching is not a substitute for regulated legal, financial or medical advice, psychiatric care or psychological treatment where such services are required.

Although our work may address legal processes, financial considerations, prenuptial preparation and other matters arising from relationships or separation, MY COCOON does not provide legal representation, regulated financial advice or professional legal opinions.

Where appropriate, clients may be encouraged to seek advice from suitably qualified independent professionals.

4. Individual Coaching Agreements

These website Terms & Conditions are separate from the terms governing individual coaching engagements.

Before commencing paid coaching services, clients will be provided with relevant information about the proposed engagement, including applicable fees, payment arrangements, confidentiality, cancellations and professional boundaries.

Where appropriate, these arrangements will be confirmed in a separate coaching agreement.

In the event of any inconsistency, the specific coaching agreement will govern the delivery of the agreed services, subject to applicable law and statutory consumer rights.

5. Professional Independence and Client Responsibility

MY COCOON is committed to providing thoughtful, professional and client-centred support.

Our role is to facilitate reflection, understanding, informed decision-making and personal development.

Clients retain responsibility for their own decisions, actions and choices, including decisions relating to relationships, legal proceedings, financial arrangements and family matters.

The outcome of coaching depends on individual circumstances and cannot be guaranteed.

Any examples, testimonials or descriptions of experiences appearing on this website are illustrative and do not guarantee equivalent outcomes for other individuals.

6. Confidentiality and Sensitive Information

MY COCOON recognises the importance of discretion, confidentiality and privacy, particularly where enquiries concern sensitive personal, family or relationship circumstances.

Information shared during a professional coaching engagement will be handled in accordance with applicable confidentiality arrangements, professional responsibilities and data protection requirements.

Confidentiality may be subject to lawful exceptions, including where disclosure is required by law or where safeguarding obligations or serious safety concerns arise.

Visitors are encouraged to avoid including unnecessary sensitive personal information in their initial enquiries.

Email and online communications cannot be guaranteed to be entirely secure.

For further information about how personal information is processed, please refer to our Privacy Policy.

7. Intellectual Property and Copyright

Unless otherwise stated, all original content published on this website is owned by MY COCOON or used with appropriate permission.

This includes, without limitation:

Written content, articles and publications.
Original coaching frameworks, methodologies and programme materials.
Educational resources, exercises and workshop content.
Downloadable documents, guides and presentations.
Original illustrations, graphics, branding and design elements.
Books, flashcards and other learning materials developed by MY COCOON.

All applicable intellectual property rights are reserved.

Visitors may access and use website content for their own lawful, personal and non-commercial purposes.

You may share links to publicly available articles and resources, provided they are not misrepresented or presented as your own work.

Unless expressly authorised in writing, you may not reproduce, distribute, commercially exploit, adapt, sell, license, republish or incorporate substantial parts of our original content into other products, programmes, publications or training materials.

Nothing in these terms restricts uses permitted by applicable copyright law.

For permissions, licensing or professional collaboration enquiries, please contact hello@mycocoon.london.

8. Workshops, Programmes and Educational Resources

MY COCOON may develop and deliver workshops, educational programmes and resources for individuals, schools, professional organisations and other institutions.

Participation in these activities may be governed by separate terms agreed with the relevant individual or commissioning organisation.

Unless otherwise agreed in writing, purchasing or participating in a workshop or programme does not transfer ownership of the underlying intellectual property.

Educational materials are provided for the agreed purpose and may not be reproduced, redistributed, adapted for commercial use or delivered by third parties without appropriate authorisation, except where permitted by law.

Any licensing arrangements will be subject to separate written agreements.

9. Third-Party Professionals and External Resources

MY COCOON may refer visitors or clients to independent professionals, organisations, publications or external resources where appropriate.

These may include solicitors, financial professionals, mediators, healthcare practitioners and other specialist providers.

Such professionals and organisations operate independently and remain responsible for their own services, advice, professional obligations and contractual arrangements.

Unless expressly stated otherwise, a referral or recommendation does not constitute a guarantee or endorsement of any particular outcome.

Visitors are responsible for assessing the suitability of any third-party service for their circumstances.

10. External Links

This website may contain links to third-party websites or resources.

These links are provided for convenience and information.

MY COCOON does not control the content, security, availability or privacy practices of external websites and is not responsible for their operation.

Accessing external websites is at your own discretion, and their own terms and privacy policies may apply.

11. Appropriate Use of This Website

Visitors agree to use this website lawfully and respectfully.

You must not:

Attempt to interfere with the security or operation of the website.
Introduce malicious software or harmful material.
Attempt unauthorised access to website systems or information.
Use website content in a manner that infringes intellectual property rights or applicable law.
Misrepresent your identity or submit deliberately false or abusive communications.

We reserve the right to take reasonable steps to protect the website, its content and its users from misuse.

12. Website Availability and Changes

We aim to maintain a reliable and accessible website.

However, uninterrupted access cannot be guaranteed.

MY COCOON may update, modify, suspend or remove website content or features where reasonably necessary, including for maintenance, security, legal compliance or business development.

We are not responsible for temporary interruptions or technical difficulties beyond our reasonable control.

13. Limitation of Liability

The information and resources available on this website are provided for general informational and educational purposes.

While reasonable care is taken in preparing content, MY COCOON does not guarantee that general website information will be suitable for every individual’s circumstances.

To the extent permitted by applicable law, MY COCOON is not responsible for losses arising solely from reliance on general website content without obtaining appropriate individual professional advice.

Nothing in these Terms & Conditions excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.

Nothing in these terms affects your statutory consumer rights.

Any additional terms relating to paid services will be set out in the relevant service agreement and will remain subject to applicable law.

14. Privacy and Cookies

MY COCOON respects the privacy of website visitors and individuals who contact the practice.

Personal information is processed in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation and the Data Protection Act 2018.

Our Privacy Policy explains how personal information is collected, used, stored and protected, including information about cookies and similar technologies.

Where required, visitors will be offered appropriate choices concerning non-essential cookies.

Please refer to our Privacy Policy for further information.

15. No Emergency or Crisis Service

MY COCOON does not provide an emergency response, crisis intervention service or continuous monitoring of enquiries.

This website and its contact facilities should not be used to request urgent assistance in situations involving immediate danger or serious risk of harm.

Where immediate assistance is required in the UK, please contact the appropriate emergency services by calling 999.

16. Changes to These Terms

MY COCOON may revise these Terms & Conditions periodically to reflect changes in our services, website operations, applicable legislation or professional activities.

The latest version will be published on this website with an updated revision date.

Changes will apply prospectively and will not retrospectively alter existing contractual rights without an appropriate legal basis or agreement.

17. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising in connection with use of this website will be subject to the jurisdiction of the courts of England and Wales, except where applicable consumer protection laws provide otherwise.

18. Contact

For questions about these Terms & Conditions, website content, intellectual property permissions or general enquiries, please contact:

MY COCOON
Email: hello@mycocoon.london
Website: www.mycocoon.london